Staffordshire Family Law Solicitors Limited Logo

01785 336629

Contracted with the Legal Aid Agency

  • E-mail
  • Facebook
  • LinkedIn
  • Twitter
  • Home
  • About Us
  • Family Law Services
    • Private Children Matters
    • Public Children Matters
    • Splitting Up
    • Financial Settlement
    • Unmarried Couples
  • Quality
  • Our Team
  • Testimonials
  • Cost
  • News
  • For Clients
    • Your Secure Documents
  • Contact Us

Our Quality

As specialist solicitors we are committed to achieving and maintaining the highest standards both individually as solicitors and together as a firm

The Law Society Children Law
The Law Society Family Law
Resolution First For Family Law Logo

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service, we have provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues. If you would like to make a formal complaint, then you can read our full complaints procedure which is detailed in all client care letters. Making a complaint will not affect how we handle your case.

What to do if we cannot resolve your complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  • Within six months of receiving a final response to your complaint

and

  • No more than six years from the date of act/omission; or
  • No more than three years from when you should reasonably have known there was cause for complaint.

If you would like more information about the Legal Ombudsman, please contact them.

Contact details

Visit: www.legalombudsman.org.uk

Call: 0300 555 0333 between 9.00 to 17.00.

Email: [email protected]

Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ

What to do if you are unhappy with our behaviour

The Solicitors Regulation Authority can help if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic.

Visit their website to see how you can raise your concerns with the Solicitors Regulation Authority.

Staffordshire Family Law Solicitors Limited Logo
Specialist Quality Mark Holder
Contracted with the Legal Aid Agency

Children Law Logo
Family Law Logo

Staffordshire Family Law Solicitors Limited

In 2012 Staffordshire Family Law Solicitors was set up to satisfy the need for a local specialist matrimonial and children law solicitors.

Company number: 8001969

Our Advantages

We specialise solely in Family Law as a dedicated and niche practice.
Our expert solicitors will provide a service tailored to you and your family needs

Resolution First For Family Law Logo

Contact Us

  • 6 Marconi Gate , Staffordshire Technology Park , Stafford , ST18 0FZ
  • 01785 336629
  • [email protected]

Authorised and regulated by the Solicitors Regulation Authority of England and Wales with registered number 567636
Copyright © 2022 · Privacy Policy · Website hosting by Lift Legal Marketing · Login

This site tracks visits anonymously using cookies. Close this dialogue to confirm you are happy with that or find out more in the Privacy Policy. Agree and close
Privacy & Cookies Policy

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled

Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.

Non-necessary

Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.

SAVE & ACCEPT